Privacy Policy

Effective Date: 13th March 2022

Introduction to You Are Not Invisible After 50’s Privacy Policy

You Are Not Invisible After 50 has created this privacy statement in order to demonstrate our commitment to privacy.

Protecting the privacy and security of your personal information is a priority at You Are Not Invisible After 50 and we believe that a single, comprehensive privacy policy that is straightforward and clear is in the best interests of our customers and our businesses.

About this Policy

This Privacy Policy describes how You Are Not Invisible After 50 collects, uses and shares personal information of users that interact with us. Also, we outline the controls and choices you have around when and how you choose to share your personal data.

Changes to this Privacy Policy

We are committed to ensuring that your privacy is protected. When asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time and we suggest that you regularly check this page to ensure that you continue to be comfortable with the measures that we are taking to protect your privacy. This policy is effective from 13th March 2022.

By visiting www.youarenotinvisibleafter50.com, you are accepting and consenting to the practices described in this policy.

Roar Coaching Ltd (trading as You Are Not Invisible After 50) is registered with the ICO under the Data Protection Act 1998 as a data controller. Full details of our notified purposes can be viewed on the Information Commissioner’s Office website: https://ico.org.uk/

Data Collected

When you interact with our site, we collect two types of information: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (NPII). The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the '“GDPR”). Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as name, an identification number, location data, an online identifier or to one or more factors to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

You Are Not Invisible After 50 complies with its obligations under GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

In order to operate effectively and provide you the best experience when using our services, we ask you to provide the following data:

1.     Initial contact via e-mail, tel, or contact us form – we ask our users to give us contact information, including name, e-mail address and contact telephone number.

2.     CMB Initial appts we will ask you to complete a client record card which will include your name, correspondence address, date of birth, tel contact number.

3.     To fulfil order requests, we do not store your credit card data on any of our servers and are fully PCI compliant.

4.     Our website will include customer testimonials and product reviews where you may post information, or we may post information with your consent.

In regards to each of your visits to our site, we may automatically collect the following information: 

  • Technical information includes; the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from my site (including date and time); services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Our Use of Data

You Are Not Invisible After 50 may use your personal information to:

  • Provide products and services

  • Send requested product or service information

  • Send marketing communications through subscribed channels about news, products, offers and events.

  • Send you e-mails, chats, or push notifications to otherwise respond to questions, concerns and customer support inquiries.

  • Enable us to process orders for products and services from You Are Not Invisible After 50 website

  • Send e-mail confirmations, receipts and other transactional e-mails related to orders from the You Are Not Invisible After 50 website.

  • Administer membership records

  • Contact you (where necessary) in relation to orders or queries

  • Maintain our own accounts and records

  • Improve the services we offer you, or the functionality of our site(s) and ensure technical functionality

Legal basis for processing your personal data

Article 6 of the General Data Protection Regulation (2016/679) states that:

"Processing shall be lawful only if and to the extent that at least one of the following applies:

a. the data subject has given consent to the processing of his or her personal data for one or more specific purposes;

b. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

c. processing is necessary for compliance with a legal obligation to which the controller is subject;

d. processing is necessary in order to protect the vital interests of the data subject or of another natural person;

e. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

f. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Point (f) of the first subparagraph shall not apply to processing carried out by public authorities in the performance of their tasks."


Data Retention

We keep your personal data for no longer than reasonably necessary.

You Are Not Invisible After 50 will retain purchase accounting records, tax and VAT records for a minimum of 6 years as required by law. We will retain your information for as long as you require or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you register to receive e-mails from You Are Not Invisible After 50, your personal data is stored so that we can continue to send you relevant e-mails. You may request removal at any time by contacting us.

Third-Party Websites and Services

You Are Not Invisible After 50 may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the website(s). The data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties will be processed within the terms of this privacy policy and in accordance with the Data Protection Act of 1998.

Our website includes social media features such as links to our Facebook, Linkedin, YouTube and Twitter pages. Your interactions with these features are governed by the privacy policy of the company providing it. If authorised by you, we may also access your profiles and other information from services like Facebook. When you choose to join (or "like") a You Are Not Invisible After 50 page on a social networking site, the social networking site may provide us with certain information about you, including but not limited to your "likes." Please see the privacy policy for the applicable social networking site to learn more about how these sites share your personal information.

We work with third-party service providers, including but not limited to Google Analytics, JavaScript etc to help us better understand how you use the You Are Not Invisible After 50 website. These third-party service providers will place cookies on your computer to collect information, such as how you were referred to our website, how you navigate the website and what traffic is driven by various marketing methods. This information will help us to serve you better and provide you with more personalised information and product offerings. We do not allow third-party service providers to collect e-mail addresses. These third-party service providers may only use your personal information to perform services for us. They may not share your personal information with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis.

You Are Not Invisible After 50 provide links to other websites, such as PayPal. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Cookies and Web Beacons

Like any other website, You Are Not Invisible After 50 uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data.

Your Rights & Controlling Use of Your Data

You have the right to ask us not to use your personal information for direct marketing purposes. You also have the right to request a copy of the personal information that we hold about you and to have any inaccuracies rectified. Please note that, as permitted by law, we may charge a nominal fee for information requests and may require you to prove your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

Please contact us to request the removal of your PII from our database or to no longer receive future communications.

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of your personal data which You Are Not Invisible After 50 holds about you;

The right to request that You Are Not Invisible After 50 corrects any personal data if it is found to be inaccurate or out of date;

The right to request your personal data is erased where it is no longer necessary for You Are Not Invisible After 50 to retain such data;

The right to withdraw your consent to the processing at any time

The right to request that You Are Not Invisible After 50 provide you with your personal data and where possible, to transmit that data directly to another data controller (where applicable)

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

The right to object to the processing of personal data, (where applicable) only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics. 

The right to lodge a complaint with the Information Commissioners Office. 

You can contact the Information Commissioners Office on 0303 123 1113 or via e-mail https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.

Children's Information

Another part of our priority is adding protection for children while using the Internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

You Are Not Invisible After 50 does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Functionality of the Website(s)

To use all features and functions available on the website, you may be required to submit certain data. You may restrict your internet browser's use of Cookies. For more information, please see our Cookie Policy.

General

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us here at: info@youarenotinvisibleafter50.com